Refund & Cancellation Policy

This Refund and Cancellation Policy outlines the terms under which refunds or cancellations may be processed for services provided by Xnovaindia Imports Exports Trade Private Limited.

1. Cancellation Policy

Requests for cancellation must be made before the processing of the service or transaction begins. Once a transaction or service has been initiated or completed, cancellation may not be possible.

2. Refund Policy

• Refunds may be issued only in cases where a transaction fails but payment has been successfully deducted.
• If a refund is approved, it will be processed to the original payment method.
• Refund processing time may take between 5 to 10 business days depending on the bank or payment provider.

3. Non-Refundable Services

Certain services such as completed money transfers, processed transactions, or successfully delivered services may not be eligible for refunds.

4. Transaction Errors

If you believe a transaction has been processed incorrectly, please contact our support team immediately with the transaction details so that we can investigate and resolve the issue.

5. Changes to This Policy

Xnovaindia reserves the right to update or modify this policy at any time. Any changes will be posted on this page.

6. Contact Information

If you have any questions about this Refund and Cancellation Policy, please contact us:

Email: info@xnovaindia.com
Phone: +91 7700064777
Address: NO 9-A, 3rd Street Akbar Square, G.K.M Colony, Lakshmipuram, Ambattur, Tiruvallur - 600099, Tamil Nadu, India